LEGAL REFERENCE

How dewata88 Handles Your Account Data

This is the dewata88 privacy policy, written for the account you open with us in Indonesia. We explain what we collect when you sign in, what we store...

Policy v3.2Indonesia scopeAccount-levelPlain EnglishUpdated quarterly
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dewata88 How dewata88 Handles Your Account Data

Policy Posture and Jurisdiction Wording

Our privacy practices apply where local law permits and across the supported regions our lobby reaches in Indonesia. We collect three data classes: account identifiers you give us at sign-up, session signals your device shares while you browse, and transaction references returned by DANA, OVO, GoPay and QRIS rails. We retain account records for the period required by Indonesian financial-record rules, then

purge. You can request export or deletion through the contact paths below, and we'll act on verified requests within fourteen days. Third-party processors we engage sign data-handling terms aligned with this policy, and we do not sell your records to advertisers or list brokers under any circumstance whatsoever.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Contact Paths

Privacy Inbox Email our privacy desk for export, correction or...
Live Chat Escalation Open the chat widget inside the lobby and...
Data Officer For formal complaints about how dewata88 processes your...
EDITORIAL CLARITY

Editorial Trust Signals for This Policy

Quarterly Review

Our legal team rereads this policy every quarter and notes the revision date at the top. Material changes are flagged...

Plain Language

We rewrote the document in plain en-ID English so account holders can read it without legal training. Defined terms are...

Named Reviewers

Each section is owned by a named reviewer inside dewata88, covering security, payments and customer operations. Ownership is logged so...

Processor Register

We maintain an internal register of every processor that touches your data, what they receive and why. Summary entries appear...

Change Log

Past versions of this privacy policy are archived. If you want to compare what changed between revisions, request the change...

Indonesian Scope

The wording is scoped to Indonesia and the supported regions our lobby reaches. We don't borrow boilerplate from other markets...

Consistency With Sibling Policy Pages

Terms of Service
Definitions used here match our terms page word for word, so account, lobby and session mean the same thing across both documents.
Cookie Notice
The cookie notice expands the session-signals paragraph in this policy and lists every tag by name, vendor and retention window.
KYC Page
Identity-verification fields described in our KYC page are the same fields referenced under account identifiers in this privacy document.
Payments Page
Transaction references handled by DANA, OVO, GoPay and QRIS are documented identically on the payments page and in section two above.
Security Page
Encryption, access control and breach-notification timing in the security page mirror the safeguards summarised in the trust block of this policy.
Marketing Preferences
Opt-in and opt-out language used in marketing preferences matches the consent paragraph here, so toggling either surface produces the same result.
Account Closure
The deletion timeline written into the account-closure flow matches the fourteen-day window quoted in this policy without exception.
SERVICE CONTEXT

Brand Highlights Shaping This Policy Layout

01
Single Account Scope Everything in this policy is anchored to one dewata88 account. We don't merge profiles across devices unless you sign in, which keeps the data map small and easy for you to audit.
02
Lobby-Side Banner A privacy banner sits at the top of the lobby on first visit. It links straight to this page so you can read the policy before any non-essential tag fires on your browser.
03
Inline Consent Toggles Marketing, analytics and personalisation each get their own toggle inside account settings. Flip one and the change applies on the next page load with no support ticket needed.
04
Revision Date Header The revision date sits at the top of this document. If the date moves, you'll see a small notice on your dashboard the next time you open the lobby.
05
Section Anchors Every block on this page has a stable anchor link, so support agents can point you at the exact paragraph that answers your question without scrolling.
06
Mobile Layout The policy renders cleanly on phone screens because most account holders read it on mobile. Tables collapse, headings stay sticky and the contact block sits within thumb reach.

Privacy Policy Questions Answered

We store the handle, contact field and verification status tied to your account, plus session signals from your browser and transaction references returned by payment rails. Anything outside that list is not retained on our servers.

Yes. Email the privacy inbox from the address tied to your dewata88 account and ask for an export. We verify identity, package the records in a readable format and send them within fourteen working days.

Active account data stays while your profile is open. After closure, we hold required records for the period Indonesian financial rules demand, then purge automatically. Marketing fields are removed immediately when you opt out.

We share the minimum reference each rail needs to settle a transaction with DANA, OVO, GoPay or QRIS. We do not pass marketing fields, browsing history or device fingerprints to any payment partner.

This page summarises cookies under session signals, and our cookie notice lists each tag by vendor and retention window. You can reset preferences through the inline toggles in account settings whenever you want.

The revision date at the top of this document moves whenever the wording changes. Material updates also surface as a dashboard notice the next time you sign in to the lobby.

Send a written notice to our data officer through the privacy inbox. We respond inside fourteen working days with a documented resolution or, if needed, the escalation route to the Indonesian regulator.